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Cookie Policy

How we use cookies and similar technologies on our website

Last updated: June 18, 2025

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  • What Are Cookies
  • Types of Cookies
  • How We Use Cookies
  • Third-Party Cookies
  • Managing Cookies
  • Cookie Categories
  • Policy Updates
  • Contact Us

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information about your browsing activity and preferences, allowing us to enhance your user experience and provide personalized content.

Cookies are widely used by websites to make them work more efficiently and to provide a better user experience. They help websites remember your preferences, login status, shopping cart contents, and other information that makes your browsing experience more convenient.

Similar Technologies

In addition to cookies, we may also use similar technologies such as:

  • Web Beacons: Small graphic images used to track page views and user interactions
  • Local Storage: Technology that stores data locally on your device
  • Session Storage: Temporary storage that expires when you close your browser
  • Pixels: Tiny images used to collect information about your visit

2. Types of Cookies

2.1 Based on Duration

Session Cookies

These cookies are temporary and are automatically deleted when you close your browser. They help us maintain your session while you navigate through our website.

Persistent Cookies

These cookies remain on your device for a specified period or until you manually delete them. They remember your preferences across multiple visits to our website.

2.2 Based on Origin

First-Party Cookies

These cookies are set directly by our website and are only readable by us. They enable core website functionality and help us analyze website performance.

Third-Party Cookies

These cookies are set by external services that we use on our website, such as analytics providers, social media platforms, or advertising networks.

3. How We Use Cookies

3.1 Essential Website Functions

  • Maintaining your session while you browse our website
  • Remembering your cookie preferences and consent choices
  • Ensuring website security and preventing fraudulent activity
  • Enabling core website features and navigation

3.2 Improving User Experience

  • Remembering your language and regional preferences
  • Personalizing content based on your interests
  • Saving your form inputs to prevent data loss
  • Optimizing website performance for your device

3.3 Analytics and Performance

  • Understanding how visitors use our website
  • Measuring website performance and loading times
  • Identifying popular content and pages
  • Detecting and resolving technical issues

3.4 Marketing and Communications

  • Tracking the effectiveness of our marketing campaigns
  • Personalizing newsletter and email communications
  • Measuring engagement with our content
  • Improving our marketing strategies

4. Third-Party Cookies and Services

4.1 Analytics Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects anonymous information about your browsing behavior.

Purpose: Website analytics and performance measurement

Data Collected: Page views, session duration, bounce rate, device information

Privacy Policy: Google Privacy Policy

4.2 Social Media Integration

Social Media Platforms

Our website includes social media buttons and widgets that may set cookies when you interact with them.

Platforms: Facebook, LinkedIn, Twitter, Instagram

Purpose: Social media integration and sharing functionality

Data Collected: Social media interactions, sharing activity

4.3 Font and CDN Services

Font Awesome CDN

We use Font Awesome's content delivery network to load icons and fonts on our website.

Purpose: Website design and user interface enhancement

Data Collected: Request logs, IP addresses

5. Managing Your Cookie Preferences

5.1 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept All: Consent to all cookies including analytics and marketing
  • Necessary Only: Accept only essential cookies required for website functionality
  • Custom Settings: Choose specific cookie categories you want to allow

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

You can also manage cookies through your browser settings:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Site permissions → Cookies and site data

5.3 Impact of Disabling Cookies

Please note that disabling certain cookies may affect your website experience:

  • Essential cookies: Website may not function properly
  • Analytics cookies: We cannot improve website performance
  • Marketing cookies: You may see less relevant content
  • Preference cookies: Settings may not be remembered

6. Detailed Cookie Categories

Strictly Necessary Cookies

Always Active

These cookies are essential for our website to function properly and cannot be disabled in our systems.

Cookie Name Purpose Duration
session_id Maintains user session Session
cookie_consent Stores cookie preferences 1 year
security_token Website security Session

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics user identification 2 years
_ga_* Google Analytics session data 2 years
_gid Google Analytics user identification 24 hours

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

Cookie Name Purpose Duration
marketing_pref Marketing preferences 6 months
campaign_source Campaign attribution 30 days

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website banner or email if you're subscribed to our newsletter
  • Request renewed consent for any new cookie categories
  • Provide clear information about what has changed

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

8. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Data Protection Officer

MetroAgeom Legal Services

Level 15, Menara Citibank
165 Jalan Ampang
50450 Kuala Lumpur, Malaysia

Email: [email protected]

Phone: +60 3-2161 2888

Additional Resources

For more information about cookies and online privacy, you can visit:

  • All About Cookies
  • Your Online Choices
  • Cookiepedia

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Contact Info

Level 15, Menara Citibank, 165 Jalan Ampang, 50450 Kuala Lumpur, Malaysia

+60 3-2161 2888

[email protected]

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